Nobody switches their register because a website was vague. Here's how the fees work, what actually carries over from your old system, who moves the money, and what happens when the Wi-Fi drops — plainly, with the honest caveats included.
Your register posts the card price and gives a cash discount to anyone paying cash. That presentation — card price posted, cash discounted — is the compliant way to run it, it works on any card, and it works in all 50 states.
You don't have to manage any of that yourself. The software enforces the presentation on every screen and every receipt automatically, and the program is attorney-reviewed. Your cashier just rings the sale.
Your processing rate is set at underwriting — priced to how your store actually runs — and if you bring anyone's published quote, we'll match or beat it. At every sale you choose who covers it:
The product isn't the absorb rate — the product is that you don't have to absorb. In pass mode, the posted card price covers the fee and your effective card-fee cost is roughly zero, which beats any absorbed rate anywhere.
$99/mo per store — the register, smart inventory, QuickBooks sync, gift cards, memberships, the API, with a free terminal and free migration. Front Desk — the AI that answers your phone 24/7 — is +$49.96/mo; comparable standalone AI-phone products run $399+/mo. All-in with Front Desk: $148.96/mo, still less than Square’s top plan. Additional registers $30/mo (terminal included). No percentage of your sales, no per-feature nickel-and-diming.
Bring your monthly card volume to that call and you get a same-day straight answer on your all-in cost — software and processing together. See how pricing works →
Here's our commitment: you get your contract in plain English before you sign — every term, including how you'd leave — and you can ask us anything on the first call. We'd rather lose a deal on a straight answer than win one on fine print. The terms are published in plain English at /terms.
Some owners worry about this, and the honest answer is: the presentation is what matters. Because the register posts the card price and offers a cash discount — rather than surprising anyone with a fee at the end — customers see the price before they pay, and cash payers see a discount. The software keeps that presentation consistent on every screen and receipt so it never depends on a cashier remembering the script. And if you'd still rather eat the fee on a given sale, absorb is one tap away.
Your catalog imports in one shot from a spreadsheet — products, prices, the lot. Export from your current POS (they all export), send it to us, and we load it. Gift-card balances: if your current system can export them, we load them; some processors don't allow the export at all — if that's you, we'll plan the wind-down together on the migration call. A straight answer either way.
Saved cards are the one thing that doesn't carry over, and we'll tell you why plainly: a card saved with your old system lives in that processor's vault, and it can't be copied out to a different processor. That's true no matter which system you switch to — it's a standard part of changing processors, not a Batchly limitation.
What actually happens: the first time a regular pays after the switch, they save their card once at the register — a few seconds, done. Honest answer: it's a small one-time friction, and anyone who tells you it isn't is selling something.
We do. White-glove setup and catalog migration at no cost — our team imports your catalog, sets up dual pricing, configures the register, and verifies it with you before you ring a single sale. You don't spend a weekend typing in products.
Typically days, not weeks. The catalog import is one shot from a spreadsheet, and setup runs alongside it. Your exact timeline depends on your catalog and hardware, and we'll map it with you on the first call before you commit to anything.
Yes — your number stays yours. If you turn on Front Desk, the AI answers the calls you'd otherwise miss on that same number: it checks live stock, takes pickup orders, and sends you the full transcript.
Batchly runs your payments — the register and the processing are the same company, through our registered payments ISO and sponsor bank (the same way every processor is bank-backed). That matters on the day something goes sideways: support and underwriting are one phone call, not a ticket bounced between a software vendor and a processor who've never spoken to each other. And if you're holding a published quote like 2.6% — bring it. We'll match or beat it, then dual pricing takes your effective cost to about $0.
Card-present payments run on NMI-certified terminals. The card is read on the terminal and settled by the gateway — Batchly only ever sees the amount and a transaction ID. Your customers' card data never touches Batchly's servers.
Your deposit schedule is set at underwriting for your specific business, and you'll have it in writing, in plain English, before you sign — ask us anything about it on the first call. We don't publish a blanket promise here because the honest answer is specific to you, and you deserve the specific answer.
Batchly is built so it never holds card data at all: card-present flows go terminal → gateway, and Batchly sees amounts and transaction IDs only. Gateway keys are stored in a server-side encrypted vault — write-only, never returned to a browser. Every business's data is isolated in the database with row-level security, verified by an automated proof script, with a tamper-evident audit trail on top. The full security page →
The register is built to be resilient through an outage: it keeps ringing sales and reconciles automatically when the connection returns. And it’s engineered so a dropped connection doesn’t double-charge a card — stable order IDs and query-before-retry are built into every charge.
Yes — QuickBooks Online sync through an Intuit-approved production app. Your sales land in your books without the end-of-month CSV shuffle.
Yes — Batchly has a full test mode with live and test data kept strictly separate. You (or your developer) can run the whole flow end to end without a real card or a real dollar involved.
Multi-tenant row-level-security isolation in Postgres with an automated proof script; secrets in a server-side encrypted vault; tamper-evident audit trail; per-user roles; live/test data separation; a 24/7 automated security watchdog; recurring multi-agent security audits (2026) with fixes shipped; published plain-English terms; HTTPS with HSTS and a strict content-security policy. The whole picture, in plain English, is at /security.
Yes. Call (702) 760-7515 — a real AI (Batchly's Front Desk) answers it, not a human and not a recording. Ask what's in stock at the demo store, place a pickup order, or just ask it what Batchly does. It's the same AI that would cover your store's phone.
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Our team does — white-glove setup and catalog migration at no cost. We import your catalog from a spreadsheet, configure dual pricing and the register, and stay on the phone with you through your first sales.
You bring one number — your monthly card volume — and you leave with straight answers: your all-in cost on the published $99/mo fee (+$49.96 for Front Desk), your fee-savings math, your migration plan, and your contract in plain English before you sign. Ask us anything. Start here →
Tell us your monthly card volume and you get a same-day straight answer on your all-in cost — software fee, processing, and a migration plan. No funnel, no fine print.
By calling or texting, you consent to receive messages from Batchly (AgentMachine LLC). Msg & data rates may apply; msg frequency varies. Reply STOP to opt out, HELP for help. SMS Terms · Privacy