Nobody switches their register because a website was vague. Here's how the fees work, what actually carries over from your old system, who moves the money, and what happens when the Wi-Fi drops — plainly, with the honest caveats included.
Your register posts the card price and gives a cash discount to anyone paying cash. That presentation — card price posted, cash discounted — is the compliant way to run it, it works on any card, and it works in all 50 states.
You don't have to manage any of that yourself. The software enforces the presentation on every screen and every receipt automatically, and the program is attorney-reviewed. Your cashier just rings the sale.
Your processing rate is set at underwriting — priced to how your store actually runs — and if you bring anyone's published quote, we'll match or beat it. At every sale you choose who covers it:
The product isn't the absorb rate — the product is that you don't have to absorb. In pass mode, the posted card price covers the fee and your effective card-fee cost is roughly zero, which beats any absorbed rate anywhere.
$99/mo per store — the register, smart inventory, the hosted online store and local delivery, QuickBooks sync, gift cards, memberships, the API, with a free terminal and free migration. It's a complete POS and works great with zero AI. Shophand — the AI staff you hire from Batchly — is an optional +$49.96/mo add-on, and it's what buys Front Desk (answers your phone 24/7), The Usual (texts your regulars before they run out), and your mornings written for you; comparable standalone AI-phone products run $399+/mo just for the phone. All-in with Shophand: $148.96/mo, still less than Square’s top plan. Additional registers $30/mo (terminal included). No percentage of your sales, no per-feature nickel-and-diming.
Bring your monthly card volume to that call and you get a same-day straight answer on your all-in cost — software and processing together. See how pricing works →
Yes — 21 days free, no card required. Start on the device you already own, load your catalog, and decide before a dollar changes hands. See how pricing works →
Yes. Every Batchly shop includes a hosted online store in the flat monthly price, with no percentage taken from your online sales. It shares the register's inventory, so there is no second catalog to sync, and online orders, pickup or delivery, land in the same Orders queue as your text, phone and website orders. Online, the price on the page is the price the customer pays, always. See the online store →
Yes, with your own drivers, and it is part of the $99/mo platform. You set the zone (zip codes), a same-day cutoff, the window customers see, the fee (flat, free over an amount, or always free), an optional minimum order, delivery days and how far ahead people can book. Customers choose Delivery and a date on your store page or your WooCommerce site, and by text or phone if you run Shophand’s Front Desk; orders after the cutoff roll to the next delivery day. Tonight’s route appears in your Orders tab with the cash to collect per stop, a printable route sheet and Google Maps directions for the whole route. Every delivery order gets a tracking link: store-page customers see it on their confirmation, and it is one tap to copy from the route for everyone else. See how it works →
Shophand is the AI staff you hire from Batchly — the employee who never calls in sick — for +$49.96/mo on top of the $99/mo platform. It's optional and opt-in, managed and secured by us but under your control: nothing charges a card without an explicit customer YES. Today Shophand covers three jobs:
Because Shophand runs on your system of record, it knows live stock and can act — it is the register and the payments. Bolt-on phone-AI vendors have to be introduced to your store; Shophand is your store. Every new agent lands inside Shophand at no extra cost. Meet Shophand →
Here's our commitment: you get your contract in plain English before you sign — every term, including how you'd leave — and you can ask us anything on the first call. We'd rather lose a deal on a straight answer than win one on fine print. The terms are published in plain English at /terms.
Some owners worry about this, and the honest answer is: the presentation is what matters. Because the register posts the card price and offers a cash discount — rather than surprising anyone with a fee at the end — customers see the price before they pay, and cash payers see a discount. The software keeps that presentation consistent on every screen and receipt so it never depends on a cashier remembering the script. And if you'd still rather eat the fee on a given sale, absorb is one tap away.
Your catalog imports in one shot from a spreadsheet — products, prices, the lot. Export from your current POS (they all export), send it to us, and we load it. Gift-card balances: if your current system can export them, we load them; some processors don't allow the export at all — if that's you, we'll plan the wind-down together on the migration call. A straight answer either way.
Saved cards are the one thing that doesn't carry over, and we'll tell you why plainly: a card saved with your old system lives in that processor's vault, and it can't be copied out to a different processor. That's true no matter which system you switch to — it's a standard part of changing processors, not a Batchly limitation.
What actually happens: the first time a regular pays after the switch, they save their card once at the register — a few seconds, done. Honest answer: it's a small one-time friction, and anyone who tells you it isn't is selling something.
We do. White-glove setup and catalog migration at no cost — our team imports your catalog, sets up dual pricing, configures the register, and verifies it with you before you ring a single sale. You don't spend a weekend typing in products.
Typically days, not weeks. The catalog import is one shot from a spreadsheet, and setup runs alongside it. Your exact timeline depends on your catalog and hardware, and we'll map it with you on the first call before you commit to anything.
Yes — your number stays yours. If you add Shophand, its Front Desk answers the calls you'd otherwise miss on that same number: it checks live stock, takes pickup and delivery orders, and sends you the full transcript.
Batchly runs your payments — the register and the processing are the same company, through our registered payments ISO and sponsor bank (the same way every processor is bank-backed). That matters on the day something goes sideways: support and underwriting are one phone call, not a ticket bounced between a software vendor and a processor who've never spoken to each other. And if you're holding a published quote like 2.6% — bring it. We'll match or beat it, then dual pricing takes your effective cost to about $0.
Card-present payments run on NMI-certified terminals. The card is read on the terminal and settled by the gateway — Batchly only ever sees the amount and a transaction ID. Your customers' card data never touches Batchly's servers.
Your deposit schedule is set at underwriting for your specific business, and you'll have it in writing, in plain English, before you sign — ask us anything about it on the first call. We don't publish a blanket promise here because the honest answer is specific to you, and you deserve the specific answer.
Batchly is built so it never holds card data at all: card-present flows go terminal → gateway, and Batchly sees amounts and transaction IDs only. Gateway keys are stored in a server-side encrypted vault — write-only, never returned to a browser. Every business's data is isolated in the database with row-level security, verified by an automated proof script, with a tamper-evident audit trail on top. The full security page →
Cash keeps ringing. The register flips to cash mode — sales, receipts and the drawer keep working, recorded locally and synced exactly once when the connection returns. Cards need a connection, the same as every cloud POS, so we recommend a battery backup and a cellular backup line that cuts over in under a minute. And if a connection drops mid-charge, Batchly never double-charges a card — stable order IDs and query-before-retry are built into every charge. The full outage plan →
Yes — QuickBooks Online sync through an Intuit-approved production app. Your sales land in your books without the end-of-month CSV shuffle.
Yes. Batchly is the count of record: a counter sale, an inventory edit or an import reaches your site within about a minute as a signed push, and a website sale takes Batchly stock down immediately. Cancellations restock, refunds restock whatever you restocked in WooCommerce, an oversell is reported on the order rather than hidden, every change is idempotent so a retry never double-counts, and a loop-breaker keeps stock from oscillating. Products match by SKU; setup is an API key from Developers pasted into the plugin, Test connection, Reconcile now, then turn on real-time. Download the plugin and the setup steps →
Give a teammate the Driver role. They sign in on their phone and see only the stops assigned to them: tap to call, tap to navigate, the item list, what to collect (or Paid), an ETA they set, On my way, and Mark delivered with an optional photo. They never see the rest of your dashboard.
The moment the driver marks the stop delivered, the amount is booked as a real cash sale for that day, so it reconciles like a sale at the counter. Orders paid online show Paid on the route, the driver’s phone and the customer’s tracking page, so nobody asks for money twice.
Yes — Batchly has a full test mode with live and test data kept strictly separate. You (or your developer) can run the whole flow end to end without a real card or a real dollar involved.
Multi-tenant row-level-security isolation in Postgres with an automated proof script; secrets in a server-side encrypted vault; tamper-evident audit trail; per-user roles; live/test data separation; a 24/7 automated security watchdog; recurring multi-agent security audits (2026) with fixes shipped; published plain-English terms; HTTPS with HSTS and a strict content-security policy. The whole picture, in plain English, is at /security.
Yes. Issue, reload, look up and redeem at the register, and existing balances load over when your current system can export them.
Yes. Rates are computed at the register per item and reported cleanly.
Yes. Card-on-file plans that bill on schedule, retry failed payments automatically, and let members update a card or cancel themselves from the member portal.
Yes. Owner, manager, staff and driver roles, a time clock, and an audit log of who did what at the register.
Yes. Age-restricted items can require an ID prompt before the sale rings, and staff can scan a driver's license to confirm date of birth. Every check is logged on the sale. It is a cashier aid, not a legal guarantee; confirm your state's ID and record-keeping rules.
Yes. Open a tab, add rounds, and close it as one sale, with dual pricing on the card price.
Yes. Call (702) 760-7515 — a real AI (Shophand's Front Desk) answers it, not a human and not a recording. Ask what's in stock at the demo store, place a pickup order, or just ask it what Batchly does. It's the same AI that would cover your store's phone.
By calling or texting, you consent to receive messages from Batchly (AgentMachine LLC). Msg & data rates may apply; msg frequency varies. Reply STOP to opt out, HELP for help. SMS Terms · Privacy
Our team does — white-glove setup and catalog migration at no cost. We import your catalog from a spreadsheet, configure dual pricing and the register, and stay on the phone with you through your first sales.
You bring one number — your monthly card volume — and you leave with straight answers: your all-in cost on the published $99/mo fee (+$49.96 for Shophand, if you want the AI staff), your fee-savings math, your migration plan, and your contract in plain English before you sign. Ask us anything. Start here →
Tell us your monthly card volume and you get a same-day straight answer on your all-in cost — software fee, processing, and a migration plan. No funnel, no fine print.
By calling or texting, you consent to receive messages from Batchly (AgentMachine LLC). Msg & data rates may apply; msg frequency varies. Reply STOP to opt out, HELP for help. SMS Terms · Privacy