Shophand is the AI staff your store hires from Batchly — the one that answers the phone, texts your regulars before they run out, and writes your mornings for you. It's $49.96/mo on top of the $99 Batchly platform — and the platform runs a whole shop on its own. Shophand is the help you add when you're ready.
▶ That number is Shophand's Front Desk — live right now. Dial (702) 760-7515 and talk to it. Ask what's in stock, or just ask what Batchly does. It's the same AI that would answer your store's phone.
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The platform works great with zero AI. See everything Batchly does →
On top of the $99 platform · all-in $148.96/mo · +$30/register · free terminal & migration.
Shophand isn't a feature you fiddle with — it's staff that shows up and does the work. Here's what it handles the day you turn it on.
Every call to your store gets picked up, 24/7 — even at 2am, even mid-rush. Callers hear what's actually in stock. Pickup orders get set aside at the counter; delivery orders land on the route for the day the caller picks. Text instead of call, and it takes the same order by text.
Shophand texts your regulars right before they'd run out. They reply YES, and it's bagged and waiting at the counter when they walk in. No app, no coupon — just their usual.
You open to yesterday already tallied: calls answered, pickups made, which regulars came back, what sold. Your numbers, ready before you unlock the door.
And it keeps growing: every new agent lands inside Shophand at no extra cost.
Shophand in depth
Read the job descriptions: AI phone answering for retail stores · an AI receptionist that knows your stock · SMS ordering and The Usual · what an AI receptionist costs in 2026. Then see how it all fits together in an AI POS system.
Most AI phone services sit outside your business, guessing. Shophand runs on your system of record — it is the register and the payments — so it knows live stock and can actually act.
Shophand is optional and opt-in. You turn each duty on or off, and nothing moves money without an explicit customer YES. Batchly manages and secures the whole thing — you stay in control of what it's allowed to do.
The $99 base is a complete POS on its own. Shophand is help you add — never a thing you have to run.
You set what each duty can do. Refunds, transfers, and anything over a limit go to a person with full context.
Keys live in an encrypted vault, never in the browser. Card-present PCI scope stays minimal by design.
Pause a duty or drop Shophand entirely and your store keeps ringing sales without missing a beat.
Shophand is a flat $49.96/mo add-on to the $99 platform. That one line buys Front Desk, The Usual, Mornings — and every new agent as it lands. All-in, you're still under Square's top plan.
Payments are run by Batchly, through our registered payments ISO and sponsor bank. Your processing rate is set at underwriting — we'll match or beat any published quote, and dual pricing at the register can take your effective cost to about $0.
The number on the right is Shophand's Front Desk — the exact AI that would answer your store's phone. Call it, ask if the cold brews are in, or just ask what Batchly does. Then book 20 minutes and we'll set Shophand up on your own store.
By calling or texting, you consent to receive messages from Batchly (AgentMachine LLC). Msg & data rates may apply; msg frequency varies. Reply STOP to opt out, HELP for help. SMS Terms · Privacy
20 minutes on your own products and sales — we'll turn on Front Desk, The Usual, and Mornings for your store. Straight answers on pricing in the first five. Or call the Front Desk right now and hear it work.
By calling or texting, you consent to receive messages from Batchly (AgentMachine LLC). Msg & data rates may apply. Reply STOP to opt out. SMS Terms · Privacy
Got more than one location? See Shophand across the fleet →