◆ BATCHLY ENTERPRISE

One platform for
every location.

Batchly runs your whole operation on one system — inventory, payments, marketing, and reporting across every store — with the central control, enterprise-grade security, and dedicated support a multi-location operator needs. And our team rolls it out, migrates your data, and builds your integrations at no cost.

Resilient by design — offline-tolerant register Per-tenant data isolation PCI-scoped by design Agents on every lane
Fleet control LIVE · 4 LOCATIONS
LocationTodayStatus
Downtown$4,812SYNCED
Eastside$3,240SYNCED
Airport Kiosk$1,905LOW STOCK · 2
Westgate$2,676SYNCED
Org total · today$12,633
1–500+
Locations on one account, one rollup.
100%
Of card data stays off Batchly — on the terminal and gateway.
<60s
Agent reconciliation cadence, every lane, always on.
$0
Onboarding, migration, and custom integrations.
Multi-location control

Run the whole fleet
from one place.

Manage every store from one login, keep each location's own catalog and pricing, and see the whole organization roll up into a single live view — then drill into any register.

  • One login, every store
    Org users see and manage every location from one account; store staff stay fenced to their own store — enforced by row-level security, not app code.
  • Org rollup & store drill-down
    Compare every location on one screen, spot the outlier, and act the same day — then zoom into a single shop or register.
  • Roles, permissions & full audit trail
    Owner, manager, staff and driver roles per store, and an immutable log on every void, refund, price change, and override.
  • Every location on one account
    Switch between stores from one login; each location keeps its own catalog, team and reports, and rolls into the org view.
org · policy
# one org, every store
org: acme-retail
locations: 4          # downtown, eastside, airport, westgate

access:
  org_users:   all stores   # view + manage every location
  store_staff: own store    # fenced by row-level security

roles:
  manager: [reports, refunds, pricing]
  staff:   [sell, open_tab]

audit: every void / refund / override  # immutable
Security & compliance

Built to pass the hard questions.

Multi-location scale means scrutiny. Batchly is architected so the security review is short — isolation at the database, secrets in a vault, and card data that never touches our servers.

Per-tenant isolation

Every business is fenced at the database with row-level security — one operator can never see another's data, enforced by the engine, not by app code.

Card data never touches us

Cards are read on the terminal and settled by the gateway. Batchly only ever sees an amount and a transaction ID — keeping your PCI scope minimal by design.

Secrets in an encrypted vault

Gateway and connector keys live encrypted in a vault, write-locked and never exposed to the browser or committed to source.

Fraud & abuse monitoring

A security watchdog on duty around the clock, server-side rate limits on every money path, and role fences on refunds, voids and stored-card charges — abuse is caught before it costs you.

Least-privilege money paths

Balance-changing actions run through locked server-side routines — no client can write a gift-card balance or settle a sale directly.

Audit trail & independent review

A full, immutable audit log across the org, and a codebase put through recurring independent security audits.

Reporting & data at scale

Every location, every number — in real time.

The intelligence a chain pays a data team for, computed the moment a sale clears — rolled up across the org, and drillable to a single register.

Rollup

Org-wide, real time

Sales, margin, labor, daypart, and fee attribution across every store — already computed, updating live.

Custom

Reports built your way

Slice by store, category, or employee; export to CSV or into QuickBooks in a click.

Compare

Store benchmarking

Rank locations against each other, surface the outlier, and see which SKUs move where — act the same day.

Customers

Customer intelligence

Profiles, purchase history, loyalty points, memberships and replenishment texts — per store, with every store's numbers rolling up to the org view.

API

Open API & exports

Your data is yours — API-accessible and export-ready for your warehouse or BI stack.

Alerts

Alerts that find your ops team

A store gone quiet, a refund rate climbing, stock at its reorder point — surfaced on the all-stores view the moment it moves.

Autonomous operations

Agents that watch
every lane.

Across the whole fleet, Batchly's agents monitor batches and payments in the background and correct problems before they reach a manager — so operations scale without adding overhead.

  • Batch reconciliation, fleet-wide
    Every batch matched to the gateway and mismatches auto-corrected — a clean close at every location, every night.
  • No duplicate charges
    Stable order IDs, gateway dedupe, and query-before-retry are engineered so a dropped connection doesn’t double-charge a customer.
  • Registers that ride out an outage
    Cash keeps ringing and shift closes queue when the connection drops, then sync exactly once when it returns; a cellular backup line keeps cards running. The outage plan →
  • Your rails: dual pricing at every register
    Payments by Batchly with dual pricing at every lane — you decide, per sale, who pays the card fee, and the whole org reports it in one place.
Last 24h · across 4 storesHANDLED
Batch mismatches auto-corrected11
Double charges prevented4
Reorders drafted before stock-out23
Fraud attempts blocked3
Manager hours spent on any of it0
Shophand · Front Desk (AI phone)

Every store's phone,
answered.

Front Desk is one duty of Shophand, the AI staff your stores hire from Batchly — it answers every call to every location, 24/7. It knows each store's live inventory, hours, and orders; handles routine questions; routes callers to the right store or person; opens and resolves support tickets; and transfers to a human with full context. Fleet-wide phone coverage — without a call center.

  • Fleet-wide coverage, 24/7
    One AI front desk across every location — no missed calls, no hold queue, no per-store phone staffing.
  • Store-aware routing & transfers
    Each caller reaches the right store or role, and every handoff to a person carries the whole conversation.
  • Tickets opened, worked & escalated
    Support tickets created, resolved, or escalated by policy — with SLAs and a full audit trail.
  • Logged, searchable & measurable
    Every call transcribed and rolled into reporting — volume, resolution, and satisfaction by location.
Front Desk · liveON CALL · 4 LOCATIONS
"In stock? Cold Brew 4-Pack" — held for pickupANSWERED
Order status — routed to EastsideROUTED
Damaged item — ticket #1042 openedTICKET
Refund > $100 — to manager, full contextTRANSFERRED
Calls today · org1,204
Rollout & support

We stand it up. You run it.

Enterprise software fails at rollout, not in the demo. Batchly ships with a dedicated team that does the heavy lifting — at no cost.

  • White-glove rollout across every location, on your timeline
  • Data migration from your existing POS — catalog, customers, history
  • Custom integrations built and maintained by our team, free
  • A named contact and support you can actually reach
24/7
Security watchdog, monitored continuously
$0
Onboarding, migration & integration cost
Named
Account contact & support path
Multi
Multi-location on one account, out of the box
Connects to your stack

Fits what you already run.

Native connectors plus an open API — and if something's missing, our team builds it for you.

QuickBooks accounting sync
WooCommerce / WordPress online store, one catalog
Zapier & Make automations
Payments by Batchly terminals & online
Open API build anything
Custom we build it, free
Talk to our enterprise team

See Batchly on your
real locations.

A working session on your own products and stores — then a rollout plan, a migration path, and the integrations you need, built for you at no cost.